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WORK WITH GAMECHANGERS.

If you’d like to be a part of a vibrant growing company that wreaks havoc on the status quo on a daily basis, we’d love to chat.

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Financial Communications Group - Account Coordinator

Responsibilities:

Client Account Management

Under the direction of senior team members, assist in the day-to-day operations of all client projects:

  • Build and maintain project schedules using MS Project.
  • Schedule meetings, generate meeting agendas, take meeting notes and create contact/status reports, as required.
  • Create internal work orders (with proper specs, dimensions, required information etc.).
  • Participate in briefing projects to team members when suitable.
  • Coordinate, prepare, edit, traffic (and sometimes help to proofread) client-provided materials through internal process, including French.
  • Troubleshoot project delays or changing specifications to ensure deliverables (costs and timing) are achieved as planned, or adjusted as parameters change.
  • Participate in project debriefings, sharing learnings to eradicate future issues.
  • Update content management system in multiple languages as required.

Education:

  • Post-secondary education, preferably in commerce or marketing.

Experience:

  • Financial services, mutual fund, publishing industry process experience an asset
  • Fluency in French (written and verbal) an asset
  • Strong knowledge of MS Excel preferred
  • Expertise in Dynamic Publishing software an asset
  • Experience managing file transfers and configurations
  • Strong penmanship and typing skills

Skills & Abilities:

  • Working knowledge of the mutual fund industry language an asset
  • Strong communication skills with the ability to clearly articulate expectations, accept responsibility of assigned projects and/or requests while communicating status of progress and issues
  • Ability to follow procedures and processes to meet deadlines and/or determine when escalation is required
  • Capable of working in a fast paced, dynamic environment with the ability to learn and adapt quickly and have a “roll up your sleeves and get it done” attitude

Working Environment:

We are a highly entrepreneurial and team orientated service company. The successful candidate will be a self-starter who will “own” the product(s), knows inherently what is required to be successful in the role and has the leadership skills to engage others within the organization to help drive our business forward.

Hours of Work:

Core hours of operation are 8:30am – 5:00pm Monday to Friday.  Additional weekends and nights will be required for operations, testing or issue management.

 

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